Hi, I would like to return this sweater.
Is there any problem with it?
I bought it last week, but there is already a hole in the shoulder.
I’m sorry about that.
Here is my receipt.
Would you like to exchange it for another top or have a refund?
I don’t think the material is high quality, so I would prefer a refund.
Certainly. I’m sorry again that you are not satisfied with the product.
